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The Home app displays my ConnectSense double outlet as a single tile; how can I see the two outlets separately?

Rudy Rivera
Rudy Rivera
  • Updated

Since iOS 13, Apple's Home app displays some HomeKit accessories with multiple functions, including our Smart Outlet² and In-Wall Outlet, as just one tile.

Follow these instructions if you prefer to see each outlet as a separate tile:

  1. Locate the accessory you want to modify

    photo_2022-05-12_16-27-55.jpg
  2. Tap and hold on the device name

    photo_2022-05-12_16-27-51.jpg
  3. Scroll down or click on the bottom right icon (sprocket) to see the accessories settings

    photo_2022-05-12_16-27-33.jpg
  4. Tap on "Show as Separate Tiles"

If you prefer to see each of your ConnectSense products' outlets separately like this, you'll need to change this setting in the Home app for each ConnectSense device.

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