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Get step-by-step instructions for ConnectSense device setup and use.

How to add GFCI protection to a ConnectSense In-Wall Outlet Promoted article

This article discusses how to add ground-fault (GFCI) protection to a ConnectSense In-Wall Outlet. Please consult an electrician before proceeding. Introduction Most local building codes require ground-fault circuit interrupter (GFCI) pr...

By Rudy Rivera
  • Updated

How to set up the Rebooter on iPhone

if you connect the rebooter and don't see the light blinking, please refer to Reset the Rebooter to default settings   As a reminder, the rebooter should be set between the wall outlet and the modem and/or router.   For the initial s...

By Rudy Rivera
  • Updated

Reset the In EZ Mini Plug Lamp to Default Settings

Press and Hold down the button on the EZ Mini Plug side for 15 seconds, the button should start flashing blue color, you will have to start from the beginning to add this device back to your Wi-Fi network.

By Rudy Rivera
  • Updated

How to factory reset the Smart Outlet² to its default settings

Having trouble adding your ConnectSense Smart Outlet²? Resetting the unit to its factory settings often remedies any initial connection issues you might experience. Hold down both buttons on the side of the unit for approximately 10 sec...

By Rudy Rivera
  • Updated

Can I move my Smart Outlet2 to another location?

Yes, once configured, the Smart Outlet2 can be placed anywhere within range of its corresponding wireless router. If the Outlet is moved to a new location on a different WiFi network, it will need to be reset at the new location and conf...

By Rudy Rivera
  • Updated

How to Reset the Rebooter to default settings

When it comes to the Rebooter, it's one of the easiest products to reset, as there is only one button. Press and Hold down the button on the Rebooter for 15 seconds, the button should start flashing between blue and orange color, you wi...

By Rudy Rivera
  • Updated

How do I disable physical controls on my In-Wall Outlet?

Disabling Physical Controls is a security feature that will prevent anyone from turning on or off any of the sockets on your In-Wall Outlet.     On Android devices, navigate to the individual socket screen and tap on the checkbox for “Di...

By Rudy Rivera
  • Updated

How do I receive firmware updates?

Updates to your In-Wall Outlet’s firmware are released periodically, in order to receive firmware updates your device needs to be registered with the ConnectSense Cloud.   Make sure you have the latest ConnectSense app on your iOS or And...

By Rudy Rivera
  • Updated

Reset the In-Wall Outlet to Factory Settings

Before performing a Factory Reset, remove the outlet from the ConnectSense app.   The Reset Sensor will act differently, depending on the pattern of the touches it receives: Reboot - Three taps + hold for 5 seconds [on 3rd tap] (Setu...

By Rudy Rivera
  • Updated

How To Setup Your ConnectSense Device With Google Assistant

Most of our devices need our app to be set up correctly and to be controlled with our app. In order to integrate them into your smart home ecosystem, you will need to have their app installed on your device first (Phone/Tablet/Laptop). G...

By Rudy Rivera
  • Updated

How To Setup Your ConnectSense Device With Alexa

If you have an Alexa enabled device, you will add the ConnectSense Smart Home Skill just like you would for other devices. Make sure you have already setup your Smart Outlet or In Wall Outlet and created a ConnectSense account Open the ...

By Rudy Rivera
  • Updated